COMPUTER RESTART SETTINGS

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl
In the right pane choose AutoReboot/Right Click/Modify. Change value to 0 to disable and 1 to enable.

RESET Internet connection

Open command prompt
type netsh press enter
type  winsock  press enter
type  reset 

Not able to open files with .exe extensions ( when you get message “Open With “while running any .exe files I.e. Lmi.exe, Registry).

Solution:

Step 1: open the command Prompt

Step 2: Navigate to C:\ and type the Following command as given below.

C :\> assoc.exe=exefile
C :\> ftype exefile="%1" %*

After executing the command, Customer will be able to open any file with .exe extensions.

Scenario 2: If customer gets the “Open with” for .lnk file extensions. Use the below mention command for this

No Icons on Desktop & Windows Cannot Find Explorer.exe

1.      Boot the computer in Safe mode

2.      Backup Registry

3.      Delete the Following Key : HKLM\Software\Microsoft\Windows NT\Current Version\Image File Execution Option\Explorer.exe



It would fix the issue, we tried this in 2 cases and it worked.

Steps to Fix FILE ASSOCIATION problems

1. Guide the customer to Safemode with CMD prompt (manual walkthrough)
2. It would locate in C:\Documet and Settings\User\Desktop\_ use cd\ to locate it to Root.
3. In Root (C:\) use cd<space>Windows and then Type regedit it will appear( C:\Windows\regedit.exe)
4. The registry window will open and navigate the customer to the following link
-START>RUN>REGEDIT : HKEY_CLASSES_ROOT \ exefile \ shell \ open \ command
-Double-click the (Default) value in the right pane
-Delete the current value data( you may have C:\Windows\System32\Drivers\spools.exe), and then type the following: (If you have the value suffixed to the spools.exe, eliminate that alone don't create the following value.)

"%1" %*
(ie., quote-percent-one-quote-space-percent-asterisk.)
Navigate to: HKEY_CLASSES_ROOT\.exe
In the right-pane, set (default) to exefile
Exit the Registry Editor.
5. This may bring you back to root directory (C:\Windows>)
6. Locate to System32\Drivers ( cd<space>system32\drivers) which may appear like (C:\Windows\system32\Drivers>)
7. Delete the spools.exe (C:\Windows\system32\Drivers> del spools.exe)

Wallpaper issues, please try this steps

Click on Start, Run
2) Type REGEDIT and Press Enter
3) Click the plus signs(+) next to the following sections of the registry
HKEY_CURRENT_USER
Software
Microsoft
Windows
CurrentVersion
Policies
System
4) Look for the WALLPAPER key on the right hand side
5) Right-click and Delete this entry
6) Close the Registry Editor
Now try to change the desktop background.

If All Programs are disabled by virus, please try this steps

Open Registry Editor (goto run and type regedit).
When it's open, expand My Computer if it's not.
Next, goto HKEY_CURRENT_USER and expand it.
Then goto Software and expand it.
Then goto Microsoft and expand it.
Then goto Windows and expand it.
Then goto CurrentVersion and expand it.
Then goto Policies and expand it.
Then goto Explorer.
On the right half, there might be a dword value name NoStartMenuMoreProgramss. If it
exist, right click on it and select delete. Restart pc.
Always remember to do registry backup or create a restore point just
In case before working the registry.